Important Information Regarding ordering
On-Deck Baseball is currently a one person operation, that said I take customer service very seriously! If you ever have any questions or comments regarding any products, support files or videos please don't hesitate to contact me using any of the methods included under the "Contact" menu.
Timely product fulfillment will be a priority and items will ship as soon as possible using USPS, UPS and FedEx. At this time shipping standards have been fluctuating due to the current situation impacting everyone but I will do my best to make sure that customers will receive their ordered items as soon as possible and in a timely fashion!
To order any of the On-Deck Baseball game products, simply hover your mouse over "SHOP" in the main menu at the top and select the item you wish to purchase. Once the page loads, select the quantity of the item you wish and add it to your cart. Click on the cart and follow the instructions from there.
On-Deck Baseball uses Square for all purchases due to the stringent policies and fraud protection. At this time, only on-line payments can be made for purchases.
Shipping and taxes are included in all purchases for the continental United States, however for purchases made outside of the continental United States, additional shipping charges and taxes may apply.
Timely product fulfillment will be a priority and items will ship as soon as possible using USPS, UPS and FedEx. At this time shipping standards have been fluctuating due to the current situation impacting everyone but I will do my best to make sure that customers will receive their ordered items as soon as possible and in a timely fashion!
To order any of the On-Deck Baseball game products, simply hover your mouse over "SHOP" in the main menu at the top and select the item you wish to purchase. Once the page loads, select the quantity of the item you wish and add it to your cart. Click on the cart and follow the instructions from there.
On-Deck Baseball uses Square for all purchases due to the stringent policies and fraud protection. At this time, only on-line payments can be made for purchases.
Shipping and taxes are included in all purchases for the continental United States, however for purchases made outside of the continental United States, additional shipping charges and taxes may apply.
Can I return products?
At this time, due to the size of the On-Deck Baseball operation, returns are not feasible, therefor all purchases are final. However, if there is anything I can do to make your experience better, please select the "Contact" menu item found under the "Home" icon to contact me about any questions or concerns. I will do my best to work with you in making your On-Deck Baseball experience better.
